Patient Information Patient AppointmentsPatients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hours notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard. Our office strives to schedule appointments at your convenience and when time is available, we are now open on Fridays! More information:First Visit Appointment Request Financial Options Insurance & Patient Co-paymentsIf you have insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental and/or medical insurance information to us with your New Patient Paperwork a minimum of two business days prior to your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits you or your employer purchased from the company. In addition, you will want to bring a dental benefit book that your carrier should be able to provide. Our business team will be happy to help you understand your policy. Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service. Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the individual or employer plan purchase, and ultimately our doctors and staff will recommend the treatment that is in your best interest. We will assist you every way we can in filing your dental or medical claim and handling insurance questions from our office on your behalf. If you have questions about the services we provide, please call (865) 248-2199 or use our Appointment Request Form. |
